Customer Care Executive

Looking for a Customer Care Executive role in BTM Layout 1, Bengaluru? SarvaSync is hiring now. The pay goes up to ₹18,000/month. There are 26 open positions.

In the employer’s words

Customer Calls Receive Karna Aur Unki Queries Resolve Karna.Credit Card, Billing, Payments, Transactions Aur Card Services Se Related Information Dena.Customer Complaints Handle Karna Aur Proper Resolution Provide Karna.Customer Details Verify Karna Aur System Mein Records Update Karna. Languages : English, Malayalam

What you get

Salary: ₹17,500 – ₹18,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of English and Malayalam
• Basic English
• Freshers can apply
• Languages: English, Malayalam

Job at a glance

• Job location: BTM Layout 1, Bengaluru, Karnataka
• Openings: 26
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — SarvaSync reviews applications regularly.