Customer Care Executive

SarvaSync is looking for a Customer Care Executive to join its team in Doddakannalli, Bengaluru. You can earn up to ₹20,000/month. Great for first-time job seekers. The team is filling 20 vacancies.

In the employer’s words

Handle Customer Calls & Convert Inquiries Into Bookings/Sales. Resolve Customer Queries Effectively. Achieve Daily Sales/Service Targets. Type : Sales, Inbound, Domestic | Languages : Hindi, English

Compensation

You will be paid ₹16,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Languages: Hindi, English

Key responsibilities

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Job location: Doddakannalli, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to SarvaSync today.