Customer Care Executive

Join Sarvasync as a Customer Care Executive in Mahalaxmi Nagar, Indore. There are 15 open positions. Salary is up to ₹18,500/month. Great for first-time job seekers.

In the employer’s words

Handle Incoming Customer Calls, Emails, And Chat Queries In A Professional Manner Provide Accurate Information About Products, Services, And Company Policiesresolve Customer Complaints And Issues Efficiently And Politelymaintain A Positive Attitude While Dealing With Customers , Follow Up With Customers To Ensure Their Issues Are Resolved. Type : Inbound | Languages : Hindi, English

What you get

Salary: ₹13,500 – ₹18,500 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• You are patient and polite

Job details

• Location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sarvasync today.