Inbound Customer Service

SarvaSync is hiring an Inbound Customer Service in Rabale, Mumbai. Salary is up to ₹20,000/month. There are 10 open positions.

In the employer’s words

Answer Incoming Calls From Customers.Resolve Customer Queries Related To Products, Services, Billing, Orders, Or Accounts.Provide Accurate Information And Guide Customers Through Solutions. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Marathi, Hindi, English

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, English

What you will do

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Rabale, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 10
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SarvaSync.