International Voice Process Agent

SarvaSync is looking for an International Voice Process Agent to join its team in Turbhe, Mumbai. The pay goes up to ₹40,000/month. 10 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Gujarati, Tamil, Telugu, Punjabi, Marathi, Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, International, Marathi, Punjabi, Tamil, Telugu
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Gujarati, Tamil, Telugu, Punjabi, Marathi, Hindi, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹35,000 – ₹40,000 per month.

Position details

• Work location: Turbhe, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with SarvaSync.