International Voice Process Agent

SarvaSync has an opening for an International Voice Process Agent based in Thane, Mumbai. You can earn up to ₹40,000/month. There are 10 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : Telugu, Tamil, Punjabi, Marathi

What you get

Compensation: ₹35,000 – ₹40,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: International, Marathi, Punjabi, Sales, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: Telugu, Tamil, Punjabi, Marathi

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Position details

• Location: Thane, Mumbai, Maharashtra
• Openings: 10
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by SarvaSync.