Telesals Executive

SarvaSync wants to bring on a Telesals Executive for its Turbhe, Mumbai team. The pay goes up to ₹32,500/month. The team is filling 5 vacancies.

Employer’s description

Make Outbound Calls To Prospective Customers.Handle Inbound Customer Inquiries Professionally.Explain Products/Services And Promote Company Offerings.Achieve Daily, Weekly, And Monthly Sales Targets.Maintain And Update Customer Databases And Crm Records.Follow Up With Leads And Existing Customers.Resolve Customer Queries And Complaints Effect. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary

Compensation: ₹25,000 – ₹32,500 per month.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Turbhe, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

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