Voice Process Associate

A new Voice Process Associate role is open at Sarvasync, Turbhe, Mumbai. 15 candidates will be hired for this role. The pay goes up to ₹32,000/month.

Employer’s description

Customer Ke Incoming Calls Handle Karna Aur Unki Queries Resolve Karna.Credit Card Se Related Information Dena (Billing, Payment, Limit, Rewards, Etc.).Customer Complaints Aur Service Requests Ko Register Karke Timely Resolution Dena.Account Verification Aur Kyc/Security Protocols Follow Karna.Banking Process Ke Sops Aur Compliance Guide Krna. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Compensation

You will be paid ₹28,000 – ₹32,000 per month.

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Turbhe, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.