Customer Service Operation

Sarvppratham Developers is hiring a Customer Service Operation in Thane West, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Client Management: Ensure That All Needs Of Clients Are Successfully Met And Managed After Booking. After-Sales Service: Provide Continuous Support To Existing Clients And Ensure They Are Fully Satisfied With The Services Offered. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you get

You will be paid ₹20,000 – ₹30,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are calm under pressure and patient

Job details

• Location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 30
• Job type: Full time
• Timings: 10:00 AM - 6:30 PM | Tuesday to Sunday

Click Apply to send your profile to Sarvppratham Developers. It takes less than a minute.