Sales Support Coordinator

Looking for a Sales Support Coordinator role in Thane, Mumbai? Sarvppratham developers is hiring now. There are 2 open positions. You can earn up to ₹35,000/month.

Note from the employer

Client Management: Ensure That All Needs Of Clients Are Successfully Met And Managed After Booking. After-Sales Service: Provide Continuous Support To Existing Clients And Ensure They Are Fully Satisfied With The Services Offered. Client Feedback: Actively Seek Honest And Constructive Feedback From Clients To Improve Services. More Than 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹20,000 – ₹35,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi
• You are patient and customer-first

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 2
• Job type: Full time
• Work mode: Office-based
• Interview: 03:00 AM - 5:00 PM | Tuesday to Sunday
• Shift: 10.00 AM - 6:30 PM | Tuesday to Sunday

Interested? Apply now on BetterJobs with your resume — Sarvppratham developers reviews applications regularly.