Recovery Executive

Satnam Garment has an opening for a Recovery Executive based in Ulhasnagar, Mumbai. There are 10 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Follow Up With Vendors For Payment / Outstanding.

What the job involves

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Active listening
• Basic English
• Freshers can apply
• Someone customer-first and patient

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Location: Ulhasnagar, Mumbai, Maharashtra
• Timings: 10:30 AM - 8:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to Satnam Garment today.