Team Leader

Start your next role as a Team Leader with Satwari Investments J&K Private Limited in Navi Mumbai, Mumbai. The team is filling 4 vacancies. Salary is up to ₹40,000/month.

Note from the employer

Key Responsibilities: Supervise And Guide Team Members To Achieve Performance Targets. Monitor Daily Performance Metrics. Conduct Training Sessions And Regular Team Meetings. Resolve Team Conflicts And Escalate Issues When Necessary. Prepare Reports On Team Productivity And Progress. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹35,000 – ₹40,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and polite

Job at a glance

• Location: Navi Mumbai, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 4
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

Click Apply to send your profile to Satwari Investments J&K Private Limited. It takes less than a minute.