Donor Engagement Executive

Join Save Tears Foundation as a Donor Engagement Executive in Andheri, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

Raising Funds For Medical,Education Support And For Also Providing Daily Meals,Sanitary Pads Etc.Maintain Complete And Orderly Records Of Donors And Manage Regular Donor Relationships.Build Upon Existing Donor Relationships And Form New Donor Relationships On A Regular Basis. 1 - 2 Years Experience Compulsory. | Type : Outbound

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Someone polite and patient

Day-to-day work

As a Donor Engagement Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Andheri, Mumbai, Maharashtra
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Save Tears Foundation.