Donor Engagement Executive

Save Tears Foundation is looking for a Donor Engagement Executive to join its team in Borivali East, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹23,000/month.

In the employer’s words

Raising Funds For Medical,Education Support And For Also Providing Daily Meals,Sanitary Pads Etc.Maintain Complete And Orderly Records Of Donors And Manage Regular Donor Relationships.Build Upon Existing Donor Relationships And Form New Donor Relationships On A Regular Basis. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound

Salary

The salary for this role is ₹18,000 – ₹23,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Inbound, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Someone customer-first and patient

What you will do

As a Donor Engagement Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Borivali East, Mumbai, Maharashtra
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Save Tears Foundation. It takes less than a minute.