Telecaller For Ngo

Save Tears Foundation is looking for a Telecaller For Ngo to join its team in Borivali East, Mumbai. 25 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Raising Funds For Medical,Education Support And For Also Providing Daily Meals,Sanitary Pads Etc.Maintain Complete And Orderly Records Of Donors And Manage Regular Donor Relationships.Build Upon Existing Donor Relationships And Form New Donor Relationships On A Regular Basis. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• A calm under pressure, customer-first attitude

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Quick facts

• Location: Borivali East, Mumbai, Maharashtra
• Vacancies: 25
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Save Tears Foundation reviews applications regularly.