Telecaller

Saviour Cosmetic wants to bring on a Telecaller for its Ghansoli, Mumbai team. There are 10 open positions. The pay goes up to ₹15,000/month.

In the employer’s words

We Are Hiring Telecallers For Our Fast-Growing Ayurvedic Healthcare Brand.If You Are Confident In Communication And Know How To Convert Leads Into Customers, This Role Is For You. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Malayalam, Gujarati, Bengali, Tamil, Telugu, Kannada, Marathi, Hindi, English

Roles and responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Malayalam, Gujarati, Bengali, Tamil, Telugu, Kannada, Marathi, Hindi, English
• Someone customer-first and patient

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9: AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Saviour Cosmetic. It takes less than a minute.