Customer Service Advisor

Looking for a Customer Service Advisor role in Kovilambakkam, Chennai? Savirro Motor is hiring now. There are 2 open positions. Salary is up to ₹16,000/month. Freshers can apply.

Employer’s description

"Inspect And Repair Vehicles To Maintain Optimal Performance. Diagnose Mechanical Issues And Replace Faulty Parts. Maintain Service Records And Advise On Preventive Care.". Bike Servicing

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Bike Servicing
• Basic English
• Freshers can apply
• Bike Servicing

What you will do

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Position details

• Work location: Kovilambakkam, Chennai, Tamil Nadu
• Job type: Full time
• Work mode: On-site
• Shift: 9:00 AM - 6:45 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Click Apply to send your profile to Savirro Motor. It takes less than a minute.