Telecaller

Scaleneworks People Solutions Llp is looking for a Telecaller to join its team in Ghatkopar West, Mumbai. The team is filling 5 vacancies. You can earn up to ₹1,80,000/month.

Note from the employer

Job Summary:We Are Looking For A Telecaller To Join Our Team. The Candidate Will Be Responsible For Calling Students, Explaining About Animation Courses, And Converting Leads Into Admissions.Key Responsibilities:Call Prospective Students And Explain About Courses (Animation, Vfx, Gaming, Graphic Design, Etc.)Follow Up On Leads And Enquiriesm. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

Salary: ₹10,000 – ₹1,80,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Ghatkopar West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time

Ready to start? Upload your resume and apply to Scaleneworks People Solutions Llp today.