Telecaller

SDC Management Solutions wants to bring on a Telecaller for its Powai, Mumbai team. Freshers can apply. The pay goes up to ₹23,000/month. There are 30 open positions.

Employer’s description

Job Location: Powai (L&T) Icici Bank Credit Card Outbound Process. Hsc Pass Mandatory. Fresher/Experience Both Can Apply. Male/Female, Age 18+. Shift: 9:30 Am - 7 Pm, 6 Days Working. Salary: 16K - 23K Gross (14K - 21K In-Hand) + Incentives Based On Communication. Walk-In Interview: Monsat, 10:30 Am - 5 Pm. Type : Outbound | Languages : English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English
• Someone customer-first and polite

What you get

Compensation: ₹16,000 – ₹23,000 per month.

Position details

• Location: Powai, Mumbai, Maharashtra
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Interview timings: 10:30 AM - 5:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by SDC Management Solutions.