Team Leader

Looking for a Team Leader role in Bhandup, Mumbai? SectorMind Services Private limited is hiring now. The pay goes up to ₹30,000/month. 3 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are polite and patient

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

Job at a glance

• Work location: Bhandup, Mumbai, Maharashtra
• Openings: 3
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with SectorMind Services Private limited.