Work From Home - Technical Support Executive

Start your next role as a Work From Home - Technical Support Executive with Sectorqube Technolabs Private Limited in remote. Salary is up to ₹18,000/month.

Note from the employer

Handling Inbound & Outbound Calls Responding To Emails, Chats, And Tickets Resolving Customer Queries And Complaints Providing Product / Service Information. More Than 2 Years Experience Compulsory. | Languages : Malayalam, Kannada, Hindi, English

What you will do

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Kannada and Malayalam
• Male Only
• Good English
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Malayalam, Kannada, Hindi, English
• You are patient and calm under pressure

What you get

Compensation: ₹15,500 – ₹18,000 per month.

Position details

• Location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Fully remote
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sectorqube Technolabs Private Limited today.