Telecaller

Looking for a Telecaller role in Sakinaka, Mumbai? Set India Biz Pvt Ltd is hiring now. Salary is up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Marathi, Hindi, English

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Sakinaka, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Set India Biz Pvt Ltd reviews applications regularly.