Operations Executive

Seven Infodigit Private Limited is hiring an Operations Executive in Thane, Mumbai. You can earn up to ₹20,000/month. Great for first-time job seekers. There are 4 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Skills: Active listening, CRM tools, Hindi and English, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

Interested? Apply now on BetterJobs with your resume — Seven Infodigit Private Limited reviews applications regularly.