Customer Care Executive

Shaadi.Com is hiring a Customer Care Executive in Koramangala, Bengaluru. You can earn up to ₹26,000/month. 28 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Malayalam, Malayalam, English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

What you get

You will be paid ₹22,000 – ₹26,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Malayalam, Malayalam, English
• A patient, customer-first attitude

Job at a glance

• Job location: Koramangala, Bengaluru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28

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