International Sales Executive

Join Shaadi.com as an International Sales Executive in Thane, Mumbai. Salary is up to ₹35,000/month. The team is filling 10 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, International | Languages : English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, International, Outbound and Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, International
• Languages: English
• Someone patient and customer-first

Salary and benefits

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Vacancies: 10
• Working hours: 11 PM - 8:00 AM | Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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