Customer Care Executive

Looking for a Customer Care Executive role in Koramangala, Bengaluru? Shadowfax Technologies Limited is hiring now. There are 20 open positions. Salary is up to ₹25,000/month.

In the employer’s words

Customer Support, Tele Calling. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Marketing, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi
• Someone calm under pressure and patient

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Job location: Koramangala, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shadowfax Technologies Limited.