Tele Sales Executive

Join Shagun Hr Services as a Tele Sales Executive in Saki Naka, Mumbai. Salary is up to ₹45,000/month. There are 20 open positions.

Employer’s description

Make Outbound Calls To Potential Customers.Explain Products/Services And Generate Interest.Handle Customer Queries And Provide Appropriate Information.Follow Up With Leads And Maintain Regular Communication.Maintain Customer Details And Call Records.Convert Leads Into Successful Sales. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Hindi, English
• You are polite and calm under pressure

Compensation

Compensation: ₹20,000 – ₹45,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Saki Naka, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Shagun Hr Services. It takes less than a minute.