Telecaller

Shaikh Shamshaad Rafiq (Ace Hr Solution) wants to bring on a Telecaller for its Borivali, Mumbai team. Salary is up to ₹15,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Call Potential And Existing Customers. Generate Leads And Follow Up. Maintain Customer Database. Support Sales Teams In Conversion. Type : Outbound, Sales, Inbound, Domestic | Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Borivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Shaikh Shamshaad Rafiq (Ace Hr Solution) reviews applications regularly.