Work From Home - Customer Support Specialist

Shaikh Shamshaad Rafiq (ACE HR Solution) has an opening for a Work From Home - Customer Support Specialist based in remote. The pay goes up to ₹20,000/month. 9 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound | Languages : English

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• Languages: English
• You are patient and customer-first

Quick facts

• Work location: remote
• Working hours: It will be Rotational Sifts | Night Shifts
• Work type: Work from home
• Interview: 06:00 PM - 9:00 PM | Monday to Friday
• Vacancies: 9
• Job type: Full time

Ready to start? Upload your resume and apply to Shaikh Shamshaad Rafiq (ACE HR Solution) today.