Senior Tele Caller

Shakti Svu Management Pvt Ltd is looking for a Senior Tele Caller to join its team in Andheri East, Mumbai. Salary is up to ₹22,000/month. Freshers can apply. There are 30 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Candidate profile

• Open to freshers
• Below 10th or equivalent
• Comfortable with Hindi and English, Verbal communication, Active listening, Complaint handling
• No English required
• Freshers can apply

What you will do

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹10,000 – ₹22,000 per month.

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

Apply today and take the next step in your career with Shakti Svu Management Pvt Ltd.