Senior Telecaller

Shakti Svu Management Pvt Ltd has an opening for a Senior Telecaller based in Andheri, Mumbai. There are 20 open positions. No experience? You can still apply. The pay goes up to ₹25,000/month.

Employer’s description

We Are Looking For An Experienced Senior Telecaller Banking Collections To Handle Customer Calls Related To Overdue Loan And Credit Card Payments. The Candidate Will Be Responsible For Contacting Customers, Following Up On Outstanding Dues, Negotiating Payment Commitments. Type : Domestic

Requirements

• Freshers are welcome to apply
• Minimum qualification: Below 10th
• Skills: Domestic
• No English required
• Freshers can apply
• Type: Domestic
• You are patient and polite

What the job involves

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shakti Svu Management Pvt Ltd reviews applications regularly.