Work From Home - Telecaller

Shanti Group Of Education Centre wants to bring on a Work From Home - Telecaller for its remote team. There are 30 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Hindi
• Female Only
• No English required
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi

Quick facts

• Location: remote
• Work mode: Work from home
• Employment type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shanti Group Of Education Centre.