Telecaller

Shanti group of education centre( Tata power) has an opening for a Telecaller based in Sakinaka, Mumbai. The team is filling 5 vacancies. No experience? You can still apply. Salary is up to ₹16,747/month.

Employer’s description

Telecalling With Crc Software. Type : Inbound | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹14,500 – ₹16,747 per month.

Your responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Candidate profile

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Marathi
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Position details

• Location: Sakinaka, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Friday
• Work mode: Office-based
• Openings: 5

Apply today and take the next step in your career with Shanti group of education centre( Tata power).