Customer Relationship Management (C...

Sharda Cards Pvt Ltd is hiring a Customer Relationship Management (C... in Ghansoli, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

Only Female Candidates. We Are Hiring A Crm Executive To Manage Customer Relationships, Handle Follow-Ups, Resolve Customer Queries, Maintain Crm Records, And Ensure Customer Satisfaction. Good Communication And Customer Service Skills Are Required. Knowledge Of Crm Software Is Preferred. Tamil, Telugu, Kannada, Or Malayalam Will Be An Add On. Type : Sales | Marketing | Languages : Malayalam, Tamil, Telugu, Marathi, Hindi, English

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Malayalam, Marathi, Marketing, Sales, Tamil and Telugu
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Malayalam, Tamil, Telugu, Marathi, Hindi, English
• A customer-first, patient attitude

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Sharda Cards Pvt Ltd.