Collection/Recovery

A new Collection/Recovery role is open at Sharp Management Services, Ghatkopar West, Mumbai. There are 30 open positions. You can earn up to ₹30,000/month.

Employer’s description

Contact Individuals For Credit Card Recovery Collection. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What the job involves

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Below 10th
• Good knowledge of Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• You are patient and customer-first

Job details

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Sharp Management Services.