Telecaller

Sheetal Services is looking for a Telecaller to join its team in Thane, Mumbai. 25 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Communicates With Current And Prospective Clients On Behalf Of An Organization To Promote Products, Generate Leads, Or Provide Customer Support. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English, Marathi

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹18,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English, Marathi
• Someone calm under pressure and polite

Job details

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Openings: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Sheetal Services.