Customer Care Executive

Start your next role as a Customer Care Executive with Shell Consultancy in Sector 18 - Gurgaon, Delhi. Salary is up to ₹25,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Job Positiontele Counsellor / Telecaller Domestic Process Job Responsibilities- Make Outbound Calls To Provided Leads.- Inform And Guide Students About Free Walk-In Seminars.- Convince And Schedule Interested Candidates For Seminars.- Maintain Calling Records And Follow-Ups.- Provide Accurate Course Information Professionally. Shift De. Type : Inbound, Outbound, Sales, Domestic, International | Marketing | Languages : English

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Day-to-day work

• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic, International
• Marketing
• Languages: English
• A polite, calm under pressure attitude

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shell Consultancy.