Fundraiser Telecaller

Shiksha Seva Foundation is looking for a Fundraiser Telecaller to join its team in Borivali East, Mumbai. The pay goes up to ₹30,000/month. The team is filling 10 vacancies.

Note from the employer

A Fundraiser'S Job Is To Secure Financial Support For An Organization By Planning And Executing Campaigns, Organizing Events, Cultivating Donor Relationships, Writing Proposals/Grants, And Managing Databases, Requiring Strong Communication, Persuasion, Strategic, And Organizational Skills To Meet Financial Goals And Build Awareness For The Cause. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• You are customer-first and patient

What you get

The salary for this role is ₹15,000 – ₹30,000 per month.

What the job involves

As a Fundraiser Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Borivali East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Working hours: 10:00 AM - 6:30 PM | Monday to Friday
• Work mode: Office-based

Click Apply to send your profile to Shiksha Seva Foundation. It takes less than a minute.