Ngo Telecaller

Shiksha Seva Foundation wants to bring on a Ngo Telecaller for its Borivali East, Mumbai team. The pay goes up to ₹25,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

In the employer’s words

We Are Looking For Enthusiastic And Compassionate Telecallers To Join Our Ngo Team. This Is A Non-Sales And Non-Target Role Focused On Communicating With People, Providing Information About Our Social Initiative, And Bulding Postive Relationship. Office Time- 09:30Am To 06:00Pm 2Nd And 4Th Saturday Sunday Week Off. Type : Outbound, Domestic | Languages : Marathi, Gujarati, English, Hindi

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Education: Tenth Pass
• Skills: Domestic, English, Gujarati, Hindi, Marathi, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Gujarati, English, Hindi
• You are calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹12,000 – ₹25,000 per month.

Job at a glance

• Job location: Borivali East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shiksha Seva Foundation.