Telecaller

A new Telecaller role is open at Shiksha Seva Foundation, Borivali East, Mumbai. You can earn up to ₹30,000/month. Freshers can apply. There are 10 open positions.

Employer’s description

Job Summary:As A Fundraising Telecaller, You Will Play A Critical Role In Securing Donations And Support For Ourorganization. You Will Be Responsible For Making Outbound Calls To Potential Donors, Building Relationships, And Soliciting Funds To Support Our Mission. Key Responsibilities: Make Outbound Calls To Potential Donors. Type : Sales, Outbound | Languages : Gujarati, Hindi, Marathi, English

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Marathi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Gujarati, Hindi, Marathi, English
• A customer-first, calm under pressure attitude

Compensation

The salary for this role is ₹10,000 – ₹30,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Location: Borivali East, Mumbai, Maharashtra
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday (2nd & 4th Saturday week of )
• Employment type: Full time
• Interview timings: 10:30 AM - 5:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based

Ready to start? Upload your resume and apply to Shiksha Seva Foundation today.