Axis Bank

A new Axis Bank role is open at Shine Services Group, Dombivali East, Mumbai. Great for first-time job seekers. You can earn up to ₹17,000/month. The team is filling 20 vacancies.

In the employer’s words

Customer Service Executive. Languages : English, Hindi

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Job details

• Location: Dombivali East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.