Axis Bank

Shine Services Group is hiring an Axis Bank in Kalyan, Mumbai. Salary is up to ₹17,000/month. There are 20 open positions.

Employer’s description

Customer Service. Languages : Hindi, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹16,000 – ₹17,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone polite and customer-first

Position details

• Work location: Kalyan, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shine Services Group reviews applications regularly.