Customer Care Executive

Start your next role as a Customer Care Executive with Shine Services Group in Sector 16 - Noida, Delhi. 20 candidates will be hired for this role. You can earn up to ₹20,000/month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Compensation

Compensation: ₹12,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, Typing speed, Active listening, Complaint handling
• Basic English
• Freshers can apply
• You are polite and patient

Position details

• Location: Sector 16 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with Shine Services Group.