Customer Care Executive

Start your next role as a Customer Care Executive with Shine Services Group in Sector 62 - Noida, Delhi. There are 20 open positions. No experience? You can still apply. The pay goes up to ₹20,000/month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹12,000 – ₹20,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Position details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Click Apply to send your profile to Shine Services Group. It takes less than a minute.