Customer Support Representative (Cs...

Shine Services Group has an opening for a Customer Support Representative (Cs... based in Thane, Mumbai. The pay goes up to ₹25,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

In the employer’s words

Csrs Handle Inquiries, Resolve Issues, And Provide Accurate Information About Products And Services While Maintaining A Customer-Focused Approach. Type : Outbound, Sales | Languages : Hindi, English

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Hindi, English
• You are customer-first and polite

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Shine Services Group. It takes less than a minute.