Hdfc Bank Telecalling Process

A new Hdfc Bank Telecalling Process role is open at Shine Star Communications, Dadar East, Mumbai. Salary is up to ₹17,000/month. 22 candidates will be hired for this role.

Note from the employer

Lead Generation For Banking Process No Target Fixed Salary Plus Incentives Based On Performanmce. Type : Outbound, Domestic, Inbound | Marketing | Languages : Hindi, English

Pay and perks

The salary for this role is ₹13,000 – ₹17,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Marketing
• Languages: Hindi, English
• You are customer-first and patient

Job details

• Job location: Dadar East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 22
• Job type: Full time
• Timings: 10:30 AM - 6:50 PM | Monday to Saturday

Click Apply to send your profile to Shine Star Communications. It takes less than a minute.