Yes Bank Telecalling Process

Join Shine Star Communications as a Yes Bank Telecalling Process in Dadar East, Mumbai. No experience? You can still apply. There are 12 open positions. Salary is up to ₹17,000/month.

In the employer’s words

Its A Telecalling Process Lead Generation For Bank No Target Fixed Salary Plus Incentives Based On Performance. Type : Outbound, Sales, Domestic, Inbound | Marketing | Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Marketing, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound
• Marketing
• Languages: Marathi, Hindi, English
• A patient, calm under pressure attitude

Compensation

The salary for this role is ₹13,000 – ₹17,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Dadar East, Mumbai, Maharashtra
• Vacancies: 12
• Work mode: Work from office
• Shift: 10:30 AM - 6:40 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Shine Star Communications reviews applications regularly.