Yes Bank Telecalling Process

Shine Star Communications wants to bring on a Yes Bank Telecalling Process for its Dadar East, Mumbai team. Salary is up to ₹17,000/month. The team is filling 16 vacancies.

In the employer’s words

Its A Telecalling Process Of Credit Card Lead Generation No Target Fixed Salary Plus Incentives Based On Performance. Type : Outbound, Inbound, Domestic, Sales | Marketing | Languages : Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹13,000 – ₹17,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Marketing
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Quick facts

• Location: Dadar East, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 16
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 : 30 AM - 6:45 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shine Star Communications today.