Customer Care Executive

Shiv tour & travels has an opening for a Customer Care Executive based in Vikas Puri, Delhi. There are 12 open positions. No experience? You can still apply. You can earn up to ₹25,500/month.

Note from the employer

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Languages : English, Hindi

Salary

You will be paid ₹18,500 – ₹25,500 per month.

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• A calm under pressure, polite attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Vikas Puri, Delhi, Delhi
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Openings: 12
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Shiv tour & travels today.