Trainee Service Advisor

Shivam Auto Zone is looking for a Trainee Service Advisor to join its team in Kandivali, Mumbai. There are 5 open positions. The pay goes up to ₹22,000/month. Freshers can apply.

In the employer’s words

Trainee Service Advisor 4-Wheeler Automobilecustomer Ko Receive Karna Aur Vehicle Ki Service Requirement Samajhna.Vehicle Inspection Aur Job Card Preparation Mein Assist Karna.Service/Repair Work Ke Liye Technician Ko Instructions Dena.Customer Ko Service Status Aur Estimated Cost Ke Baare Mein Update Karna.Vehicle Delivery Se Pehle Fin. Languages : Hindi, English

What you get

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone polite and calm under pressure

Job details

• Job location: Kandivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Shivam Auto Zone today.